PRIVACY STATEMENT

Last updated: November 15, 2018

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OWNER AND DATA CONTROLLER


Filtercrave, LLC ("us", "we", or "our") operates http://www.filtercrave.co (the "Site").

Address: ……. (add your address, PO Box address is fine)

Contact email: info@filtercrave.co

We are committed to protecting and respecting your privacy. This Site collects some personal data from its users.

This Privacy Policy informs you of our views, practices and policies regarding the collection, use and disclosure of personal data we receive from users of the Site.

By submitting personal data to us, you agree to us using your personal data as follows.


SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

INFORMATION COLLECTION, PURPOSE AND USE

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store or blog, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to name, email address, cookies, usage data, password.

We may use your personal information to

  • send you our newsletters from time to time. the frequency may range between a few emails per week/month/year

  • manage contacts and send messages

  • ensure that content from our site is presented in the most effective manner for you and for your computer

  • provide you with information, products or services that you request from us which may be of interest to you

  • carry out our obligations arising from any contracts entered into between you and us

  • interact with external social networks and platforms (platforms such as: Mailchimp, SumoMe, Squarespace, Gmail, Facebook, Instagram, Twitter, etc.)

  • allow registration and authentication for transactions through Filtercrave

  • allow access to third party services' accounts

  • monitor infrastructure

  • manage hosting and backend infrastructure

  • interact with live chat platforms

  • carry out remarketing and behavioural targeting (including display ads)

  • display content from external platforms

  • carry out commercial affiliation (e.g. display ads)

  • interact with support and feedback platforms

  • manage user database

In addition to the above, we may collect log data and use cookies.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site.

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this data.

Cookies

We use cookies for authentication, tracking user sessions, preferences, and movements around the website, anonymous and aggregated marketing analytics, performance analytics, retargeting, and tracking aggregate trends. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use Our website, but your ability to use some features or areas of Our website may be limited.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information.

We use cookies to save the user’s session and to carry out other activities that are strictly necessary for the operation of this Site, for example in relation to the distribution of traffic.

We use cookies to save browsing preferences and to optimize your browsing experience.

Some of third parties such as for example Google Analytics and Google AdSense to collect statistics in an anonymized and aggregated form and may not require the consent of the user or may be managed directly by us without the help of third parties.

These may be used to track users’ browsing habits – in addition to the information specified herein and without our knowledge. Please refer to the privacy policy of the listed services for detailed information.

In addition to what is specified in this privacy policy, the user can manage preferences for cookies directly from within their own browser and prevent – for example – third parties from installing cookies.

Through browser preferences, it is also possible to delete cookies installed in the past, including the cookies that may have saved the initial consent for the installation of cookies by this Site.

Users can, for example, find information about how to manage cookies in the most commonly used browsers (e.g. Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer) on the website of the browser of choice.

With regard to cookies installed by third parties, users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party's privacy policy, or by contacting the third party.

SECTION 2- DATA STORAGE

Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).

By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

LAWFUL BASIS OF PROCESSING PERSONAL DATA

We may process personal data relating to users if one of the following applies:

• users have given their consent for one or more specific purposes;

• provision of data is necessary for the performance of an agreement with the user and/or for any pre-contractual obligations thereof;

• processing is necessary for compliance with a legal obligation to which we are subject;

• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in us;

• processing is necessary for the purposes of the legitimate interests pursued by us or by a third party.

SECTION 3 - CONSENT

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@filtercrave.co or mailing us at: Filtercrave P.O. Box 7594, Atlanta, GA, 30309, United States

Section 4 - DATA RETENTION

We process and store your personal data for as long as required by the purpose they have been collected for.

Therefore:

  • personal data collected for purposes related to the performance of a contract between us and the user will be retained until such contract has been fully performed;

  • personal data collected for the purposes of our legitimate interests will be retained as long as needed to fulfill such purposes;

  • we may be allowed to retain personal data for a longer period whenever the user has given consent to such processing, as long as such consent is not withdrawn;

  • we may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, personal data will be deleted and some of your rights (i.e. the right to access, the right to erasure, the right to rectification and the right to data portability) cannot be enforced after expiration of the retention period. You may find specific information regarding your rights within the relevant section of this Privacy Policy or by contacting us at info@filtercrave.co or via our contact form.

Section 5 - THIRD-PARTY DISCLOSURE

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users (such as, for example, Mailchimp, Squarespace Email Marketing, and Gmail), so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

3RD PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - Squarespace

Our store is hosted on Squarespace. They provide us with the online e-commerce and blogging platform that allows us to sell our products and services to you.

Your data is stored through Squarespace’s data storage, databases and the general Squarespace application. They store your data on a secure server behind a firewall.

PAYMENT:

If you choose a direct payment gateway to complete your purchase, then Squarepace stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Squarespace’s Terms of Service here or Privacy Statement here.

SECTION 7 - YOUR RIGHTS

Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their personal data.

• Object to processing of their data. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.

• Access their data. Users have the right to learn if data is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the data undergoing processing.

• Verify and seek rectification. Users have the right to verify the accuracy of their data and ask for it to be updated or corrected.

• Restrict the processing of their data. Users have the right, under certain circumstances, to restrict the processing of their data. In this case, we will not process their data for any purpose other than storing it.

• Have their personal data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their data from us.

• Receive their data and have it transferred to another controller. Users have the right to receive their data in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any undue delay.

• Lodge a complaint. Users have the right to bring a claim before their competent data protection supervisory authority.

You can exercise your right to prevent such processing by contacting us at info@filtercrave.co or via our contact form.

These requests can be exercised free of charge and will be addressed by us as soon as possible and always within 30 days.


SECtion 8 - SECURITY

The security of your personal information is important to us.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Our website is hosted via Squarespace. Please view Squarespace’s Privacy Policy and Terms of Service to gain a better understanding of Squarespace’s security measures.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through Squarespace ecommerce system.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Unfortunately, no method of transmission over the internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT

We agree to users visiting our Site anonymously.


SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

COPPA (CHILDREN ONLINE PRIVACY PROTECTION ACT)

For the collection of personal information from children under the age of 13 years old, we comply with the Children’s Online Privacy Protection Act (COPPA).

We do not specifically market to children under the age of 13 years old.


SECTION 10 - CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is effective as of November 15, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.


CONTACT US



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QUESTIONS AND CONTACT INFORMATION

If you have any questions about this Privacy Policy, please contact us at info@filtercrave.co or via our contact form. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@filtercrave.co or by mail at:

Filtecrave, LLC

P.O. Box 7594

Atlanta, GA, 30309

United States

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